Terms and Conditions
Welcome to The Grand Hotels’ website. By visiting or using our services, you agree to the following Terms & Conditions. Please read them carefully, as they are intended to ensure a safe, enjoyable, and respectful experience for all our guests.
Introduction
This website and related websites (collectively, The Site) provide information about hotels, resorts, event venues, and restaurants owned or managed by The Grand Hotels. The terms and conditions set out below apply to the use of our services. Please read them carefully, as they are intended to ensure a safe, enjoyable, and respectful experience for all our guests.
Booking & Reservation
- All hotel bookings are subject to availability.
- Advance booking is a must.
- Confirmation will only be considered valid after approval from our reservation team.
- The Grand Hotels reserves the right to refuse or reschedule bookings in unavoidable circumstances.
Guests Responsibilities
Guests are expected to conduct themselves respectfully and responsibly throughout the stay. By making a reservation and staying at our properties, guests agree to, present valid identification and required travel documentation upon arrival, comply with all hotel policies, local laws, and safety regulations. It also includes respecting the comfort, privacy, and well-being of other guests and hotel staff. Guests will be financially responsible for any loss, damage, theft, or repairs resulting for their actions or those of their visitors.
Liability
The Grand Hotels is not responsible for indirect losses, travel interruptions, hotel partner issues, and force majeure. We are also not responsible for any lost, stolen, or damaged belongings.
Policy Updates
The Grand Hotels reserves the right to modify these Terms and Conditions at any time without prior notice.
Intellectual Property
All website content, including logos, branding, text, graphics, images, and design, belongs to The Grand Hotels and may not be reproduced without prior permission.
Contact Us
For assistance or inquiries, please contact us at +91 8825 4663 15 or send an email to mail@thegrandhotels.co.in.
